Shipping Policy

Our firearm shipping policy covers everything we sell, shipped from within the United States by insured, tracked carriers. Under this firearm shipping policy, firearms travel to a licensed dealer of your choosing, while ammunition, accessories and gear travel to your door where the law allows. This firearm shipping policy explains what ships how, what it costs, how long it takes and what to do when something goes wrong in transit.

Processing times

Orders placed before 2:00pm Central Time on a business day are picked the same day in most cases. Orders placed after that, or at a weekend or public holiday, begin processing on the next business day. Processing means payment verification, stock confirmation and, for firearms, receiving and verifying your dealer licence.

Shipping rates

Rates are calculated at checkout from the actual weight, dimensions and destination of your parcel, so you see the real cost before you pay rather than a padded flat rate. As a guide:

• Ground, small items under two pounds typically run from $8.95. Optics, holsters, magazines and small parts fall in this band.
• Ground, heavier parcels such as ammunition cases, safes and long guns are priced by weight. Ammunition is heavy and honest freight on a case of centrefire rifle ammunition is rarely under $20.
• Handguns ship by an expedited air method where the carrier requires it, which is more expensive than ground and is quoted at checkout.
• Expedited and overnight options are offered where the carrier serves the destination. Expedited affects transit time only, never processing time.
• Free shipping promotions apply to standard ground service on qualifying items to the lower 48 states and exclude hazardous goods, safes and oversized freight.

Where we ship

We ship to all fifty states, subject to state and local restrictions on specific products. We do not ship internationally, and we cannot ship to freight forwarders who export.

• PO boxes. Most carriers will not deliver firearms, ammunition or hazardous goods to a PO box. Please give us a physical street address.
• APO, FPO and DPO. We can ship many accessories to military addresses. Ammunition and firearms cannot go through this channel.
• Alaska, Hawaii and US territories. Ground service is not available. Air rates apply and some hazardous goods, including ammunition and certain aerosols, cannot be shipped at all.
• Restricted destinations. Certain states and cities prohibit specific magazines, ammunition types and firearm configurations. Our system blocks what it can detect, but the final responsibility for the legality of an order at your address is yours.

How firearms ship

A firearm is never shipped to an unlicensed buyer. Once your order is placed you nominate a dealer, we obtain and verify a signed copy of their Federal Firearms Licence, and only then does the firearm leave our building. The package is shipped in a plain outer carton with no branding that advertises the contents, is fully insured, and requires an adult signature. Tracking is emailed to you at the moment the label is created, so you can watch it move even though you are not the delivery address.

If your dealer changes their address, lets their licence lapse or stops accepting transfers between your order and shipment, we will contact you to nominate an alternative.

How ammunition ships

Ammunition is classified as a hazardous material for transport. It ships by ground only, in ORM-D or limited quantity compliant packaging, and always requires an adult signature over 21 at delivery. It cannot be shipped by air, to a PO box, or into jurisdictions that restrict online ammunition sales or require face-to-face transfer. Where your state requires a permit or an in-person handover for ammunition, we will cancel and refund rather than attempt a shipment that cannot lawfully be delivered.

Tracking your order

You will receive three emails on a normal order: confirmation when you pay, a shipping notice with tracking when the label is created, and a delivery confirmation. Tracking can take up to twenty-four hours to show movement after the label is generated, which is normal and not a sign of a problem. Order status is also visible at any time in your account.

Delays, damage and lost parcels

Delays

Weather, carrier volume and mechanical delays happen. If tracking has not updated for four business days, contact us and we will open a trace with the carrier.

Visible damage at delivery

If a carton arrives crushed, torn or wet, note the damage with the carrier at the point of delivery if you can, photograph the packaging before opening it, and contact us within 48 hours. Photographs of the outer box, the inner packaging and the item are what allow a claim to succeed.

Missing or wrong items

Tell us within 7 days of delivery. Keep all packaging until the issue is resolved, since carriers frequently require it for inspection. We will ship the correct item at our cost and arrange return of anything sent in error.

Lost in transit

Every shipment is insured. If a parcel is confirmed lost, we file the claim, and you receive a replacement or a full refund. You are not asked to wait for the carrier to pay us first.

Marked delivered but not received

Check with household members and neighbours, and look for a safe-place photograph in the tracking record. If it still cannot be found, contact us within 48 hours of the delivery scan and we will open an investigation. We cannot be responsible for theft after a confirmed delivery to the address you supplied, which is one more reason to use an address where somebody can sign.

Addresses, refusals and returns to sender

Please check your address carefully at checkout. Once a label is created, address changes are made by the carrier and often carry a fee that is passed on at cost. A parcel refused at delivery, or returned because nobody was available to sign after three attempts, will be refunded less the outbound and return shipping actually incurred.

Shipping times are estimates, not guarantees, and begin when the order leaves our facility. Range Ready Supply is not liable for delays caused by carriers, weather or events outside our control.

How Our Firearm Shipping Policy Handles Special Items

Our firearm shipping policy treats NFA items, special orders, and hazardous ammunition types with extra care, since carrier rules for these categories are stricter than for standard products. This firearm shipping policy always defaults to the safest, most compliant shipping method available for a given item.

Does our firearm shipping policy allow shipping to a PO box?

Firearms never ship to a PO box under our firearm shipping policy, since a licensed dealer address is legally required. Ammunition and accessories may have carrier-specific restrictions too; see the carrier restricted items guidance for details on what a given carrier accepts.

What happens if my order is delayed under this firearm shipping policy?

If a shipment covered by our firearm shipping policy is significantly delayed, contact us with your order number and we will investigate with the carrier directly rather than leaving you to do it yourself.

How much does shipping cost under this firearm shipping policy?

Costs under our firearm shipping policy vary by item weight, destination, and shipping speed selected at checkout, and the exact rate is always shown before you pay. Our firearm shipping policy does not add hidden fees after checkout for any reason.