Company Policies

Everything in one place

Company Policies: every policy that governs how we sell, ship, charge, refund and protect your information is published in full and written in plain language. Nothing important is hidden in a footnote. Start here and follow the link you need.

Buying and paying

Delivery and returns

Legal and compliance

The Principles Behind Our Company Policies

1. Say the price, charge the priceNo fee appears at checkout that was not visible before it. If we get a price wrong, we tell you and give you the choice rather than charging the difference.
2. Describe it accuratelySpecifications are verified, condition is stated, and if something is a previous generation, an exclusive or a used item, the listing says so.
3. Obey the law even when it costs us the saleWe cancel and refund rather than ship something unlawful, and we decline transactions that look like straw purchases.
4. Protect your data like it was oursWe do not sell personal information, we collect only what an order requires and we delete what we no longer need.
5. Answer the phoneA policy is only as good as the person applying it. If something goes wrong, you get a human who can actually fix it.

Frequently asked question: what do our company policies actually cover? In short, our company policies explain, in plain English, exactly how we price firearms and ammunition, how orders are packed and shipped, how a Federal Firearms License transfer works, when a refund is issued, and how your personal information is stored and protected. Every one of these company policies is written by the same team that ships your order, not by a separate legal department, so the wording matches what actually happens at checkout and at the counter. Reading these company policies before you buy takes only a few minutes and removes almost every surprise that could otherwise show up later.

How These Company Policies Work Together

These company policies are not written to trip customers up. Shipping, returns, warranty, and payment terms all point back to the same principle: you should know exactly what to expect from Range Ready Supply before you place an order, not after.

Company Policies for Layaway, Trade-Ins, and Price Matching

Beyond shipping and returns, our company policies also cover a few programmes that are specific to firearms retail. Layaway lets you reserve a firearm with a deposit and pick it up once it is paid in full, subject to the same background check timing as a standard purchase. Price match requests are handled under a separate company policy that lists which competitors and conditions qualify, so a claim is either approved or declined against a clear standard rather than a judgment call.

Trade-ins follow their own company policy as well: a firearm brought in for trade is inspected against the same condition standard used for Buy It and Try It exchanges, and the credit offered reflects current market value at the time of the trade rather than the original purchase price. Reading the relevant company policy before you bring an item in saves a trip if the item will not qualify.

Company Policies Frequently Asked Questions

Where do I find the shipping section of these company policies?

Shipping timelines, carrier restrictions for firearms and ammunition, and signature requirements are all covered in the Shipping Policy, which is one of the linked company policies below. Most in-stock orders ship within one to two business days once a background check, where required, has cleared.

Do these company policies cover international customers?

No. Federal law restricts firearms and ammunition sales to buyers within the United States, so these company policies are written for domestic transactions only. We do not ship firearms, ammunition, or NFA items internationally under any circumstance.

What happens if a company policy changes after I order?

The company policies in effect at the time you placed your order are the ones that apply to that order. If we update a policy later, the change applies going forward and we will always point to the version that was live when you checked out if there is ever a dispute.

Can store credit or a price match request span multiple company policies?

Yes. A single order can touch several company policies at once, for example a price match claim combined with a layaway plan. Our team reconciles all of them together rather than asking you to file separate requests for each policy.

Why we keep company policies in one place

Splitting company policies across a dozen pages makes them easy to miss. Keeping them together means you can check shipping, returns, warranty, and payment terms in one sitting before checkout, rather than discovering a rule for the first time after a purchase.